e-Folder
Support
Help for access issues, PIN or unlock problems, hidden folder behavior, and questions about locally stored information.
Contact
Response
Most requests are answered within 2 to 5 business days.
Before You Write
- Confirm you are using the latest version available on the App Store.
- Describe exactly what screen you were on when the problem happened.
- Include your iPhone model and iOS version.
- Do not send sensitive personal files, passwords, or private content by email.
Common Issues
If you are having trouble accessing protected content, explain whether the issue involves PIN entry, visibility of a folder, or opening the app itself.
If a file or note does not appear where expected, describe what type of content you saved and what you expected to see afterward.
If the app closes unexpectedly, mention the action being performed at the time.
What to Include
- App name: e-Folder (hidden data)
- App version
- Device model
- iOS version
- A short description of the issue
- Steps to reproduce it, if possible
e-Folder is developed and maintained by Zoratek.