Cuesta
Privacy Policy
This page explains how Cuesta handles data when you play the game or contact support.
Cuesta is a climbing game for iPhone and iPad in which you jump between walls to climb 200 levels from the bottom of the world to the sky. Cuesta is developed by Zoratek. This Privacy Policy explains what information the game uses, how that information is handled, and what happens if you contact support.
Information Cuesta Uses
Cuesta stores your game state on your device: completed levels with their coins and times, your coin wallet, gear and charms, onboarding progress, ad limits, and the sound setting. No account is required, and this data is not sent to Zoratek.
Cuesta uses Google AdMob to show ads. AdMob may collect device identifiers, including the advertising identifier if you allow tracking, and advertising data such as ad interactions, for ad delivery, measurement and fraud prevention. AdMob operates under Google's privacy policy.
Cuesta uses Firebase Analytics to understand how the game is played, for example which levels are attempted, failed and completed, how coins are earned and spent, and which screens are visited. This data is not linked to your identity and is used to balance and improve the game.
Cuesta has no in-app purchases. Coins are earned only by playing or by choosing to watch rewarded ads.
Consent and Tracking
After you finish the first level, Cuesta may show Google's consent form where it is required (for example in the European Economic Area and the United Kingdom), followed by Apple's App Tracking Transparency prompt. Ads are personalized only if you allow it. If you decline, you will still see ads, but they will be less relevant, and the game plays the same either way.
Support Requests
If you contact support by email, Zoratek may receive the information you include in your message, such as your email address, device details, screenshots, or a description of the issue you are reporting.
This information is used only to respond to your request, investigate problems, and improve the game.
How Information Is Used
Any information used by Cuesta is handled for a limited set of purposes:
- Save your progress, coins, gear, charms and settings on your device.
- Show ads through Google AdMob, including rewarded ads you choose to watch.
- Analyze gameplay through Firebase Analytics to balance and improve the game.
- Respond to support messages you send.
- Investigate bugs, crashes, or issues you report.
Data Sharing
Zoratek does not sell your personal information.
Data may be shared with third-party services (Google AdMob, Google User Messaging Platform, Firebase) as described above, and only when necessary to provide the game, respond to your support request, comply with legal obligations, or protect the security and integrity of the service.
Third-Party Services
Cuesta integrates with the following third-party services, each operating under its own terms and privacy policies:
- Google AdMob: ad delivery and measurement.
- Google User Messaging Platform: ad consent where required.
- Firebase Analytics: gameplay analytics.
Google's privacy policy is available at policies.google.com/privacy.
Data Security
Zoratek takes reasonable measures to protect information related to Cuesta and support requests. However, no method of electronic storage or transmission is completely secure.
Your Choices
You can stop using Cuesta at any time. Deleting the app removes all game data stored on your device. To stop ad tracking, go to Settings > Privacy & Security > Tracking and turn off tracking for Cuesta. If you have contacted support and want to follow up, or want to ask about your data, write to hello@zoratek.com.
Policy Updates
This Privacy Policy may be updated from time to time. Continued use of Cuesta after an update means you accept the revised policy.